When it comes to thanking donors for their donations, good intentions are the pathway to failure. No one feels thanked because you had intentions to say “thank you.” They feel thanked because you actually thanked them. Many people skip this because it feels so overwhelming. But it doesn’t have to feel that way. You don’t have…

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This past week I had two extensive coaching sessions with pastors regarding how best to thank financial leaders, otherwise known as wealthy people. There are many misconceptions about the important topic of engaging those with significant financial resources.  Therefore, I would like to pass on 10 pieces of critical information that all pastors and church…

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Over the last few years, I’ve moved my banking online and tried to go paperless in my home. But there’s still a drawer in my office filled with old-school papers. I’ll never throw them out, because I really value them. It’s a stack of hand-written thank you notes received over the years from people I’ve…

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